Payments

Clients at Tavid can purchase gold and silver products either by placing an order through our online shop, or by visiting one of our offices where the desired products can be purchased over the counter. Take into consideration that the client, the payer and the recipient must be the same person. This applies both to purchases in our online shop and in our offices.

Paying an Online Order

Invoice: Once you have placed an order through the online shop, an advanced offer containing the payment details will be sent automatically to the email address that you provided during the checkout process. When making the payment, the funds should be sent to one of our bank accounts listed on the invoice. When making the bank transfer, always refer to the order number.

EveryPay payment: The customers of LHV, Luminor, SEB and Swedbank online banking can pay using EveryPay- a Swedish licensed payment institution that intermediates online banking solutions. Making EveryPay payment is very easy and it does not require you to register as user. Simple steps to make online EveryPay payment in Tavid webshop:

•  Select your bank and log in as you normally do.
• Choose the account from which you wish to pay.
• Confirm your payment with your preferred authentication method.

Paying Over the Counter

For purchases over the counter, Tavid accepts cash and foreign currency.

Tavid accepts foreign currency as a payment option; however, we are required to exchange the foreign cash into euros upon purchase – we offer a preferable exchange rate when you buy gold or silver. Please contact us on +372 6279900 or by email at tavid@tavid.ee for more information regarding this service.

Anti-money laundering regulations

For sales and purchases of gold and silver products over 10 000 euros, we are required by Estonian law to identify the person.

In order to facilitate the personal identification, the client shall present one of the following documents:
– Estonian passport
– ID card
– Diplomatic passport
– Driver’s license issued in Estonia
– Passport of a foreign country or a passport of a foreigner

NOTE! No transactions will be carried out upon failure to present the document!

EveryPay is a licensed payment institution authorized and supervised by the Estonian Financial Supervisory Authority. You do not have to register to use EveryPay and it does not store any information that can be used to access your bank account. EveryPay uses the highest encryption standard available, in addition to the banks’ security system.

EveryPay is a payment method that LHV, Luminor, Citadele, SEB and Swedbank customers in Estonia can use to make direct payments in Tavid’s webshop.
If you wish to pay with LHV, Luminor, Citadele, SEB or Swedbank banklink in web, please choose EveryPay payment option and pay with EveryPay in 3 simple steps:

1. Select your bank and log in as you normally do.
2. Choose the account from which you wish to pay.
3. Confirm your payment with your preferred authentication method.

After the payment is completed, you will be transferred back to Tavid webshop and your order confirmation will be followed by the payment confirmation.

EveryPay offers bank payments and credit transfers in a secure, simple and fast manner between consumers and e-merchants. Payments and credit transfers via EveryPay are made immediately. EveryPay is always free to use and no registration is required for users.

EveryPay supports your favourite bank and you log in using the same credentials as when logging into your bank account. EveryPay provides a secure payment method that offers peace of mind and is a payment institute licenced by Estonian Financial Supervisory Authority to operate throughout the European Union.

If you have any questions regarding a payment made in conjunction with a purchase, we would ask you to contact the online store’s customer service in the first instance.

If you have any questions, please contact us by phone +372 627 9900 or email tavid@tavid.ee.