Clients at Tavid can purchase gold and silver products either by placing an order through our online shop, or by visiting one of our offices where the desired products can be purchased over the counter. Take into consideration that the client, the payer and the recipient must be the same person. This applies both to purchases in our online shop and in our offices.
Paying an Online Order
Invoice: Once you have placed an order through the online shop, an advanced offer containing the payment details will be sent automatically to the email address that you provided during the checkout process. When making the payment, the funds should be sent to one of our bank accounts listed on the invoice. When making the bank transfer, always refer to the order number.
EveryPay payment: The customers of LHV, Luminor, SEB and Swedbank online banking can pay using EveryPay- a Swedish licensed payment institution that intermediates online banking solutions. Making EveryPay payment is very easy and it does not require you to register as user. Simple steps to make online EveryPay payment in Tavid webshop:
- Select your bank and log in as you normally do.
- Choose the account from which you wish to pay.
- Confirm your payment with your preferred authentication method.
Paying Over the Counter
For purchases over the counter, Tavid accepts cash and foreign currency.
Tavid accepts foreign currency as a payment option; however, we are required to exchange the foreign cash into euros upon purchase – we offer a preferable exchange rate when you buy gold or silver. Please contact us on +372 6279900 or by email at firstname.lastname@example.org for more information regarding this service.
Anti-money laundering regulations
For sales and purchases of gold and silver products over 10 000 euros, we are required by Estonian law to identify the person.
In order to facilitate the personal identification, the client shall present one of the following documents:
– Estonian passport
– ID card
– Diplomatic passport
– Driver’s license issued in Estonia
– Passport of a foreign country or a passport of a foreigner
NOTE! No transactions will be carried out upon failure to present the document!